Third Party Websites: Some pages on the 247 Electric Services website include links to third-party websites. These sites are governed by their own privacy statements, and 247 Electric Services is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third-party websites should review the privacy statements of these sites before providing them with personally identifiable information.
A Special Note about Children: Children are not eligible to use 247 Electric Services and we ask that minors (persons under the age of 18) do not submit any personal information to us or use the 247 Electric Services.
Required Information: To open or use 247 Electric Services account, you must provide your name, address, phone number, and email address. In order to make payments through the 247 Electric Services, you must provide debit card or bank account information. We may also ask you to choose two different security questions to answer (such as your city of birth or your pet's name).
We will also require other commercial and/or identification information if you engage in high-value transactions or high overall payment volumes through the 247 Electric Services.
Using your device: When you use 247 Electric Services using any device (whether connected to 247 Electric Services wirelessly or otherwise), we may additionally collect and store device sign-on data (including but not limited to device ID) and geolocation data in order to provide 247 Electric Services.
Photographs: If you use certain functionalities provided by us (including, without limitation, 247 Electric Services POS functionality on your mobile app) we may ask you to upload a picture of you in order to provide these specific services. Your face must be recognisable. Your image is solely your responsibility.
Website Traffic Information: Because of the way Internet communication standards work, when you arrive at or leave the 247 Electric Services website, we automatically receive the web address of the site that you came from or are going to. We also collect information on which pages of our website you visit, IP addresses, the type of browser you use and the times you access our website.
You are free to decline our Cookies if your browser or browser add-on permits, unless our Cookies are required to prevent fraud or ensure the security of websites we control. However, declining our Cookies may interfere with your use of our website and 247 Electric Services.
Communications: When you communicate with us for customer service or other purposes (e.g., by emails, faxes, phone calls, tweets, etc.), we retain such information and our responses to you in the records of your account.
Questionnaires, Surveys, Sweepstakes and Profile Data: From time to time, we offer optional questionnaires, surveys and sweepstakes to our users for such purposes as collecting demographic information or assessing users' interests and needs. If we collect personally identifiable information from our users in these questionnaires, surveys, and sweepstakes, the users will be given notice of how the information will be used prior to their participation in the survey, questionnaire or sweepstake.
Internal Uses: We collect, store and process your information on our servers located in Lagos, Nigeria. Our primary purpose in collecting your information is to provide you with a safe, smooth, efficient, and customised experience. You agree that we may use your personal information to:
Our Contact with 247 Electric Services Customers: We communicate with our users on a regular basis via email to provide requested services. We also communicate with our users by phone to:
We use your email or physical address to confirm your opening of a 247 Electric Services account, to send you notice of payments that you make or receive through 247 Electric Services, to send you information about important changes to our products and services, and to send notices and other disclosures required by law. Generally, users cannot opt out of these communications, they will be primarily informational in nature rather than promotional.
We may communicate with you as described above by SMS (and SMS will be treated as an email for the purpose of managing your Communication Preferences).
In connection with independent audits of our financial statements and operations, the auditors may seek to contact a sample of our customers to confirm that our records are accurate. However, these auditors cannot use personally identifiable information for any secondary purposes